Last updated: May 18, 2026
Introduction
This Privacy Policy explains how Freyr Technology AI ("Freyr Technology AI", "we", "us", or "our") handles personal information when you visit our website, contact us, evaluate our model API services, or use related GPU infrastructure and AI services that link to this policy.
Freyr Technology AI provides AI infrastructure, model access, and related enterprise services. This policy is intended to help you understand what information may be involved in those services, how we use it, when it may be shared, and what choices may be available to you.
If a customer or developer uses Freyr Technology AI services to build an application for its own end users, that customer or developer is responsible for giving its own end users any required privacy notices for that application.
Information We Collect
We aim to handle only information that is relevant to providing, securing, billing, supporting, or improving our services. Depending on how you interact with us, this may include the following categories.
- Account and contact information. If you create an account, request access, contact sales, or ask for support, you may provide your name, business email address, company, role, phone number, region, and details about your technical requirements.
- Billing and transaction information. If you purchase paid services, we or our payment providers may process billing contact details, invoice details, payment status, and related commercial information needed to complete the transaction.
- Service configuration information. When you use model APIs, GPU capacity, or related services, you may provide model identifiers, deployment preferences, region choices, quota requirements, technical settings, and other information needed to configure the service.
- Content you choose to submit. Some services may require you to send prompts, files, parameters, or other input so the service can return an output. You are responsible for ensuring that you have the right to provide that content and that it does not include sensitive personal information unless the applicable service agreement expressly allows it.
- Website and device information. When you visit our website, limited technical information such as browser type, device type, approximate region, referring page, and cookie preferences may be processed to operate the site and maintain basic security.
Please do not provide sensitive personal information, such as government identifiers, health information, biometric identifiers, precise geolocation, financial account secrets, or information about children, unless we have expressly requested it for a clearly stated purpose.
How We Use Information
We use information for business and operational purposes related to the services you request. These purposes may include:
- providing, configuring, and supporting model API, GPU infrastructure, and related services;
- creating and managing accounts, authentication, permissions, and service access;
- responding to sales, support, partnership, billing, and technical inquiries;
- processing payments, issuing invoices, and administering commercial arrangements;
- communicating service notices, security notices, product updates, and policy changes;
- protecting the security, reliability, availability, and lawful use of our services;
- complying with legal obligations and enforcing applicable terms, policies, and agreements.
We do not sell personal information. We do not use personal information for targeted advertising. We do not use personal information to make automated decisions that produce legal or similarly significant effects.
Sharing and Disclosure
We may share information only when appropriate for the purposes described in this policy or when required by applicable law.
- Service providers. We may work with providers that support hosting, communications, payment processing, security, customer support, and other operational functions. They are authorized to process information only as needed to perform services for us.
- Corporate transactions. Information may be transferred as part of a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate protections.
- Legal and safety reasons. We may disclose information if required by law, legal process, or government request, or if we believe disclosure is necessary to protect rights, safety, security, or service integrity.
- With your direction or consent. We may share information when you ask us to do so, authorize an integration, or otherwise consent.
Your Rights and Choices
Depending on where you live, you may have rights regarding your personal information. These rights may include the ability to:
- request access to personal information associated with you;
- request correction of inaccurate or outdated information;
- request deletion of personal information, subject to legal and contractual limits;
- object to or restrict certain processing where applicable law provides that right;
- request a portable copy of certain information where technically feasible;
- withdraw consent where processing is based on consent.
You may exercise privacy rights by contacting us at [email protected]. We may need to verify your identity or authority before responding to a request. We will not discriminate against you for exercising rights available under applicable law.
Security
Freyr Technology AI uses commercially reasonable technical, administrative, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse. These safeguards may include access controls, encryption in transit, security review procedures, and vendor diligence.
No internet transmission, website, or hosted service can be guaranteed to be fully secure. Please use care when deciding what information to submit through a website, email, support channel, or API request.
Cookies
Our website may use cookies and similar technologies to support core site functionality, remember preferences, understand site performance, and maintain security. You can usually control cookies through your browser settings. If you block cookies, some site features may not work as intended.
Third-Party Sites
Our website or services may link to third-party websites, products, documentation, model providers, payment processors, or integrations that we do not control. Their privacy practices are governed by their own policies. Please review those policies before providing information to third parties.
Children
Our services are not directed to children, and we do not knowingly request personal information from children. If you believe a child has provided personal information to Freyr Technology AI, please contact us at [email protected].
Updates
We may update this Privacy Policy to reflect changes in our services, legal requirements, or operational practices. The "Last updated" date above indicates when the latest version was posted. Continued use of the services after an update means you accept the revised policy to the extent permitted by applicable law.
Contact Us
If you have questions, concerns, or requests about this Privacy Policy or Freyr Technology AI privacy practices, contact us at [email protected].